Privacy Policy
We value your trust. This policy explains what data we collect, why we collect it, and how you can control it.
Data we collect
Account details (name, email), course progress, and transactional data. We do not collect sensitive personal data.
- Account: name, email, avatar (optional)
- Usage: pages visited, lessons watched, completion status
- Device: browser type, OS, approximate location (city-level)
- Payments: last 4 digits of card, status, timestamps (processed by PCI-compliant providers)
How we use data
- Provide and improve our services
- Send essential notifications and updates
- Prevent fraud and ensure platform security
- Personalize learning paths and recommendations (if enabled)
- Measure performance and fix issues
Your rights
You can access, correct, or delete your data. Contact us at [email protected] to make a request.
- Access a copy of your personal data
- Rectify inaccurate or incomplete data
- Erase data where applicable
- Restrict or object to certain processing
- Data portability (structured, commonly used format)
Data retention
We retain data only as long as necessary for service provision and legal obligations.
- Account data: while the account is active
- Course activity: 24 months after last activity
- Transactional records: up to 7 years for tax and audit
- Support tickets: 24 months
Security
We apply TLS encryption in transit, AES-256 at rest (provider-managed), role-based access control, and routine backups. Access to production data is strictly limited and logged.
International transfers
Where data is transferred across borders, we rely on lawful mechanisms such as Standard Contractual Clauses and ensure equivalent protection.
Children’s privacy
Our services are not directed to children under 13. If you believe a child provided us data, contact us to remove it.
Changes to this policy
We may update this policy to reflect operational or legal changes. We will post updates with an effective date.
Contact us
Email: [email protected]
Phone: +1 (202) 555-0174
We aim to respond within 3 business days.